Terms of Service
1. Who we are
Lernoto is operated by ORIZIS TECHNOLOGIES LIMITED, registration no. 120241001416, TPIN 2002580846, of 41 Kasho Road, Roma Park, Lusaka, Lusaka Province, Zambia. Contact: office@orizisgroup.com.
2. Our service
Lernoto is an online service offering online courses to customers in Zambia. All courses are delivered entirely online — there are no physical products, classrooms or shipping. On finishing a course you receive a “Certificate of Completion” only, which confirms that you completed that course on our platform.
3. Payments
Payments are made via Mobile Money (MTN, Airtel or Zamtel), processed by our provider pawaPay. Prices are shown in Zambian Kwacha (ZMW). You authorise a charge by approving the Mobile Money prompt with your PIN. You pay to enrol in a course and access its lessons and materials. On completion you may receive a Certificate of Completion.
4. Your responsibilities
- You are at least 18 years old and your details are true.
- You use Lernoto lawfully and do not submit false or fraudulent information.
5. Beware of scams
6. Refunds
See our Refund & Cancellation Policy.
7. Limitation of liability
To the fullest extent permitted by law, the Company's total liability for any claim is limited to the amount you paid us in the 3 months before the claim. Nothing in these Terms excludes or limits any rights you have under Zambian law that cannot lawfully be excluded, including under the Competition and Consumer Protection Act, 2010 and the Electronic Communications and Transactions Act, 2021.
8. Governing law
These Terms are governed by the laws of the Republic of Zambia.
9. Complaints & contact
If you have a concern, please contact us first at office@orizisgroup.com and we will try to resolve it. You may also refer a complaint to the Competition and Consumer Protection Commission (CCPC), or, for electronic-transaction matters, the Zambia Information and Communications Technology Authority (ZICTA).